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I have a burn mark on my screen, and it seems to get bigger and bigger. I don't know why it's there. I know about ghosting, but my screen saver is usually running if my computer is idle. The only thing I can think of, is how I run it all the time. It's a laptop, and I use it for everything: gaming, programming etc. It stays pretty hot because it's on about 6-8 hours a day.
Any suggestions/comments?
Mine is used prolly double that, and has no problem. Sounds like you have a screen going bad. Who made mfg the unit? The equipment might not be top of the line. I have a pretty new HP, so I expect it to last for a long time.
It's a Dell inspiron 600m pentium M at 1.5Ghz.
So should I contact these homos and tell them to fix this thing?
Actually, it probably is a screen going bad. The burn mark keeps getting bigger and bigger. I think it was kind of small about a month ago, but now it's at a decent size.
How old is the screen? LCDs only have so many hours of life.
It's not quit a year old.
Is it under warrenty? If so, take it back and get them to replace the screen.
I hope so. I'll go check and get back to you later.
DELL is very good about replacing LCD flat screens and repairing laptops.
I've seen hardware tech's from DELL show up at a customer site and replace a mother board on a laptop...
Don't wait - call them now.
I had them replace a LCD flat screen in our office that had a vertical black lines appear - even out of warranty they did it!
Thanks guys. I just found my warranty. It only has about 20 days left, so I got lucky. I'm going to email them right now. I'll let you guys know how it turns out.
Is that true? How long would you say they last?Quote:
Originally Posted by RobDog888
Google seems to say 50000 to 60000 hours of life to an LCD screen.
Which is 6 or 7 years of being on all the time...
Seems better than I used to get from a CRT before it went yukky...
Aah, so I'm 4 years safe. Consumers usually buy a laptop every 2-3 years (at least I would), so no worries there.
Thanks.
Usually Dell, HP, and Sony laptops have a 1 year warrenty. Replacing a screen is expensive. anywhere from $400 - $700, depending
on model and size. We are HP & Sony authorized warrenty repair centers. so I see allot of systems come in for repair. People do
the darned things to their systems without thinking. :rolleyes:
Hehe. I've been searching for all my information and can't find everything I need. I guess I find it sometime today though.
With DELL all you need is the service tag - they have all the information needed to cover the laptop if it's under warranty.
Don't you have SUPPORT.DELL.COM under your DELL favorites in IE?
Yeah, but when I try to contact them it's asking for some numbers and crap. I've got like a billion papers to look through to find it.
That should all be on a label on back or bottom of the machine...
Good luck!
I heard that DELL makes you jump through hoops before they help you. :(
Wow! They emailed me back saying they were sending a replacement LCD...No questions asked. That's pretty amazing.
Thanks for the help guys!
Cool! :thumb:
But that means you have to replace it yourself? If you open your laptop yourself wont that void your warrenty?
I sure wouldn't want to ever open my laptop - like I said before I watched someone do it once. Two dozen screws later - each one a different length - then you have to remember where to put them back :eek:Quote:
Originally Posted by RobDog888
Thats what I am talking about. I am very surprised that Dell would send you the screen and not direct you to a Authorized Warrenty
repair center or at least have you send in you laptop.
hehe. That's what I was worried about. I took one look at my screen right now, and I was thinking OOOOMMMMGGGG how do you take that thing apart?
Oh well, who knows, it could be fun. I'll contact them again about the waranty being void if I open it.
I too was surprised at their response. It was just so abrupt. I mean, I've dealt with Gateway tech support before about a bad fan, and those guys were so annoying that I just gave up.
Anyways, I send them an email and let you guys know what they say.
By the way, thanks for bringing that up.
I would hope that they are going to send a service tech to your location to make the swap - that's why I've seen them to at one of my customer sites...
The customer got the replacement in the mail...
Called DELL...
They sent a "roaming" tech to do the swap...
Good luck!
Ok, sorry guys. I just read the email again, and it was talking about a phone call I'm suppose to get so that I can schedule the service repair.
lol!
At least they are coming out to fix it for you. No need to send it in for repairs. :thumb:
Yeah, they were coming out on friday, but none of us was going to be home that day.
hehe. My mom just got a new Digital camera, so I'll post a pic for you guys soon.
Ok, here's a picture of it. The pictures not that great though. It's at the bottom middle of the screen.