Re: Check for Updates Error
Is there an email address that you could send a question to on this instead?
Usually they charge for phone support, but most places give free email tech support.
:confused:
Re: Check for Updates Error
I was directed here http://support.microsoft.com/default...b;en-us;836454 for the KB836454 bug. If you follow the Resolution/Get Assisted/US/VB .NET 2003 links, you'll see that email support is $99. There is no way further without giving them a credit card number and them tapping it "after submission".
Now, that MAY mean that subsequently you'll get credited back the $99 but I'm not willing to take the chance that they may not.
I won't get on a rant too long but this is just another example of what's wrong with Microsoft.
Re: Check for Updates Error
Not quite! Re-read the the paragraph and you will see that they GIVE you FOUR email support requests at NO CHARGE. :)
Quote:
4 support requests submitted online or by a phone call are included at no charge.
All additional support requests are $99.00 US per request or use an existing contract. Some support issues may not be covered under the listed charge.
They have a 1 day turn around, so its not that bad.
:thumb: