MS XP Not turning Off?

Hello Everyone:

I am running MS XP, When I go to "Start > Turn Off > Turn Off" my computer will not turn off? I have also tried "Restart" But I still cannot get my computer to shut down?

I have looked in the MS website for a patch, but have had no luck.

Any Ideas?

Thanks

Art

If you go into task manager, are there any applications not responding. Also, what processes do you have listed?

Have you installed any new hardware lately.... the drivers may be causing it to hang....

Uninstall driver and then remove hardware... (to isolate the problem then look for the latest drivers and then install the componet)

(I had a similar problem with a network card.)

An uncommon startup method used by trojans can cause this. Take a look to see if anyones messed around with...

Code:

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HKEY_CLASSES_ROOT\exefile\shell\open\command

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If its anything other than

Code:

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"%1" %*

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I think thats your problem.