print button disable

[noister]

CR8, VB6

please help! why print button still keeps disabled. what missing with my codes. i already put TRUE value in the properties value of 'WindowShowPrintBtn' and also added in my code to make sure. but, still it's disabled.

here's some part of my code.

'show report
cr.ReportFileName = App.Path & "\report\" & strReportFile
cr.Connect = sql_host & ";UID=" & sql_user & ";PWD=" & sql_pass & ";DSQ=" & sql_db & ";"
cr.RetrieveDataFiles
cr.SQLQuery = strQry
cr.WindowState = crptMaximized
cr.WindowShowPrintBtn = True
cr.Action = 1

errorMe: gotoErrHandler

[noister]

idea here please...

[jggtz]

One thing to check could be that the pc has not an installed printer

[noister]

so it's disabled if there is no installed printer?

[jggtz]

Could be, I'm not in a proper environment to check

[noister]

Could be, I'm not in a proper environment to check

just asked the client if she has a printer installed in her pc. and she has... also, the export feature is not working.

is it possible some dll files missing? but i tried with dependencywalker and finds no missing.

any idea?