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Thread: MS Outlook password dialog box issue in office 2007

  1. #1

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    Question MS Outlook password dialog box issue in office 2007

    hi friends,

    i have configured ms outlook 2007 . but outlook keept asking password . even i checked remember password . it still asking password . can anyone suggest please ? . how should i overcome with this issue ? . any help would be highly appreciated .

  2. #2
    Administrator Steve R Jones's Avatar
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    Re: MS Outlook password dialog box issue in office 2007

    Typing in the correct password is pretty important.

    Of course, it's asking for the password related to the email account and not you computer/windows password.
    Wi-fi went down for five minutes, so I had to talk to my family....They seem like nice people.

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    Question Re: MS Outlook password dialog box issue in office 2007

    yep, i have typed correct UserID and Password .and i am sure i am not typing window username & password and it keep comming UserName & Password window dialog box . please let me know . how should i overcome with this issue .any help would be highly appreciated .
    Last edited by firoz.raj; Oct 9th, 2015 at 09:24 AM.

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    PowerPoster stanav's Avatar
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    Re: MS Outlook password dialog box issue in office 2007

    What type of email account is it (Exchange, POP3 or IMAP)?
    Let us have faith that right makes might, and in that faith, let us, to the end, dare to do our duty as we understand it.
    - Abraham Lincoln -

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    Question Re: MS Outlook password dialog box issue in office 2007

    HI , Account type is Exchange . and Windows servers 2012 R2 .
    Last edited by firoz.raj; Oct 21st, 2015 at 08:02 AM.

  6. #6
    PowerPoster stanav's Avatar
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    Re: MS Outlook password dialog box issue in office 2007

    1. Log in Exchange server and make sure that there's no problem there. If something wrong, fix it first.
    2. If #1 is all good, with Outlook closed, open Control Panel > User Accounts. Go to the Advanced tab then Manage Passwords. Delete all cached Windows credentials that are related to that email account. Open Outlook and supply the credentials again. Be sure to check the "remember me" checkbox.
    3. If #2 doesn't help, delete and create a new Outlook profile.
    Good luck.
    Let us have faith that right makes might, and in that faith, let us, to the end, dare to do our duty as we understand it.
    - Abraham Lincoln -

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