I do apologise - as I have no idea how this is done. But I have an inbox (Web based) which contains hundreds of emails. All with the same subject:

"Transcript of <date>. Visitor: <name>. Operator: <name>."
An example of the date would be: "26 Mar 2010 14:59:10"

I was wondering how possible it would be to set a cron job or some script to run through the email inbox. Then split out just the date and the operator name and insert it into a database table with 3 enteries. One for total no. of calls for operator. One for no. of calls over the past 30 days and one for the no. of calls over the past 7 days.

This could then be pulled out of the database by a PHP script (i can sort that) which will display it in a user area on a wbesite.

I hope somebody can help me!

Adam