Ok we just took over a website from another developer changed the name servers on the Domain and moved the hosting. Great!

3-4 weeks later things are looking ok for 99% of people. However my client who is on Orange Broadband cannot see the website (He can on occasion) we have tested it on 2 orange broadband PC's and the result is the same.

NSLookup Fails as does a ping.

the domain is

www.ManchesterFireplaces.co.uk (Seems to be working on 3 orange pc's this morning
webmail.Manchesterfireplaces.co.uk

So 2 questions?

a) Can you see both the links
b) How can I resolve this?