creating a frontend for a PBX system

[rlb_wpg]

Does anyone know anything about writing a VB
front-end for a PBX system?

Is it possible to get, for example, a "call start date/time"
value from the PBX system and show it on a VB screen
which would then be saved in a MS SQL 7 database?
(The application will be run on Win98.)

Any help -- suggestions, web page referals ... anything
would be greatly appreciated.

Thanks in advance,
rlb_wpg

[G.Kumaraguru]

Don't you have a Person to enter call start stop times in to a VB program ??

Are you meaning to say...that you want automate the
process without human aid ???

[rlb_wpg]

They want the call start and stop times to be gotten from the pbx while the users enters in other data (ie. password, number requested, etc.)

A second option would be to get a unique call id from the pbx and then have a day-end process to match up call id #s and get the start and stop times.

Possible?

[rlb_wpg]

After some research they've decided to have operators manually enter data and then run a reconciliation program at day-end to find the dates and times (not sure how I'm gonna pull that off ...).

Thanks for all your input.

[zmerlinz]

at the risk of sounding dumb (well not really a big risk for me) but what is a PBX system?

[Geoff Gunson]

Hi

Basically PBX stands for private branch exchange.

It is the box where the main phone line(s) is terminated and sereval phones call all be connected with different phone numbers.

I could go on but it would just bore you :)

Geoff

[zmerlinz]

thankyou :) :)