email ending up in bulk folder

[System_Error]

I'm sorry, I've already posted this question in a coding forum, but I'm not sure that's the problem. I have a script that sends an activation email, but the emails always end up in the bulk folder, and in most ocassions, it's blocked. I've tried numerous email addresses, and it still doesn't work.

Is this a problem with my ISP or host?

[RobDog888]

Could it be that your email client sees it as a unsolicited ad (spam)?
Did you try adding Sender's Domain to Safe Senders List?

[System_Error]

I don't know how to add it to a safe list, but if I do this will it be 'unblocked' for all addresses it's sent from?

[RobDog888]

Actions > Junk Email... > Add senders Domain to safe list...

Then all received emails from whatever.com will be allowed as safe and in your inbox.

[deranged]

most of the time when an email is sent to the 'bulk email folder' or 'spam folder', it is the client that does it (however, some pop servers also do it which is bad!). The clients normally use a list of words that are common to spam emails and/or a list of email addresses that is generated by the user. Some of the more common words are 'viagra' 'male enhancement' or 'YOU'VE WON!' or something like that.

What may have happened is that your subject may contain some of the words in the list. Your domain that it's being sent from may also be blocked.

A workaround for this would be to have on the page where your users sign up or whatever it is that sends them an activation email, have a line that stands out saying something like "Please make sure that [insert the domain that your email will be coming from] is on your safe list." maybe even have that be a link to a page that describes as RobDog888 did above how to add an email to the safe list.

[System_Error]

Thanks for the replies. I really appreciate the help.

I'm thinking it is a problem with the subject line, because I sent an email to someone yesterday(first time I sent them something) from the same address and it worked fine. So, as you all have said, it's possibly the subject line. I'll check on it and get back to you guys.


Thanks for the help.

[deranged]

No problem. Glad we could help.