kleinma
Jun 22nd, 2005, 10:47 AM
no no.. I am not boasting about how much a microsoft product rocks my desktop...
I have several email addresses at my company (all pop3, no exch server or anything like that) and I use outlook 2003.
I set up several rules to filter incoming mail into a folder for each address for example
info@
sales@
support@
etc...
this works just fine. I wanted to set up additional rules though on some specific instances.
Example:
we have an online accounts system for our customers, and when they first activate it, we get an email to info@ with a subject "Customer Online Activation Complete"
I want to filter this to go into a different subfolder called "Customer Activations" so I set up another rule to MOVE emails to info@ with said subject to this subfolder. It works, but it applies both rules, and instead of moving it.. it creates 2 emails, one in the info folder and one in the customer activations folder. I tried reordering the rules to but that has no effect.
Any ideas? This is 03 as I said, but i remember having this issue with office xp as well..
I have several email addresses at my company (all pop3, no exch server or anything like that) and I use outlook 2003.
I set up several rules to filter incoming mail into a folder for each address for example
info@
sales@
support@
etc...
this works just fine. I wanted to set up additional rules though on some specific instances.
Example:
we have an online accounts system for our customers, and when they first activate it, we get an email to info@ with a subject "Customer Online Activation Complete"
I want to filter this to go into a different subfolder called "Customer Activations" so I set up another rule to MOVE emails to info@ with said subject to this subfolder. It works, but it applies both rules, and instead of moving it.. it creates 2 emails, one in the info folder and one in the customer activations folder. I tried reordering the rules to but that has no effect.
Any ideas? This is 03 as I said, but i remember having this issue with office xp as well..