I am trying to think from the customer's point of view. We keep on submitting proposals for upgradation of software.
  • *From oracle7.3 to oracle 9i.
    *from vb 6 to vb .net,
    *From apache tomcat to j-boss.

this is like a game of tetris that never ends. the blocks keep on piling up. i am trying to think from the customer's point of view, both the pros and cons of upgrading.

Please let me know your views.