No matter what I do, I can't get my damn computer to recognize my modem. The strange thing is that I download the manufacturer's modem driver, but when I select the .inf file in the add modem window, it does not show any devices, like it's not a valid driver or something.

The modem model number is ami-2019 and it's a 56k v.90 modem. I have done many searches on the web for this modem and have tried several drivers without success.

Not sure if this is related, but I have a yellow question mark next to the "PCI Communications Controller" device. Does that need to be working first? My modem is in fact connected via a PCI slot.

Any help would be greatly appreciated before I lose even more hair.