Service pack 4 and printer orientation

[Helen Blackburn]

I have recently downloaded and installed vb service pack 4 from the microsoft website. I was hoping that, well i was under the impression that it would cure the printer orientation problem which would give the error "Report width is larger than the paper width" when you try and print out unfortunately this does not seem to be the case as i am still getting the error when i preview my data reports. I have checked to see if the service pack has been properly installed and it is. Can any one shed any light on the subject?

Thanks
Helen

[Clunietp]

Per MS, that has been fixed in SP4...

have you tried making a new report, or reapplying the service pack?

[Helen Blackburn]

Dear Clunietp

Unfortuneately this happens on all of my reports, even if i make a new one. however i shall try installing the service pack again. hopefully this will cure it.

Thanks for the advice.
Helen

[Helen Blackburn]

I have just now tried intalleing the service pack again and it has made absolutely no difference at all. If you or any one has any other suggestions on how to get around this probelm i would very much appreciate it.

Thanks

Helen