Norton AntiVirus 7.51 with XP Pro errors

[10kman]

Hey all,

I have windows xp pro, and norton anti-virus corporate ed. i just ran windows update today, then realized that afterwards, norton had the little yellow exclamation point on it. so, i checked around, saw nothing that was causing the conflict.

i remove norton, then when i try to reinstall, i get an "error 1920", something about not having sufficient privileges to start up the norton antivirus server service.

that's doohickey, i am the admin on the machine, i was the one that installed all of the other stuff!!

i checked around, i can't find any info on this issue that is helping. i tried everything on symantec's site, nothing helped.

any ideas??

-10kman

[JoshT]

What version of NAVCE do you have? I think you need at least 7.6 for XP.

[MagellanTX]

Symantec knows about the problem. Looks like there is a work around.

http://service5.symantec.com/SUPPORT/ent-security.nsf/552ba2f7636bedf088256818006f78bf/317e798da817f7b188256a220026a747?OpenDocument&prev=http://search.symantec.com/custom/us/techsupp/enterprise/kb/query.html?*col=kb%20us*st=1*nh=10*pcode=*qp=url:/ent-security.nsf/552ba2f7636bedf088256818006f78bf*qt=%2Berror%20%2B1920*miniver=nav7-ce*sone=nav7-ce_tasks.html*stg=*prod=Norton%20AntiVirus*ver=7.0%20Corporate%20Edition*base=http://www.symantec.com/techsupp/enterprise/products/nav/nav7-ce/*next=*boolean=and&sone=nav7-ce_tasks.html&stg=&prod=Norton%20AntiVirus&ver=7.0%20Corporate%20Edition&base=http://www.symantec.com/techsupp/enterprise/products/nav/nav7-ce/&next=&src=ent&pcode=&dtype=corp&svy=